00986cam a2200265 4500 598991736 TxAuBib 20090723120000.0 020730s2003||||||||||||||||||||||||eng|u 2002027518 9780060521998 PAP $17.95 0060521996 PAP $17.95 DLC DLC DLC TxAuBib Christensen, Clayton M. The innovator's dilemma : the revolutionary book that will changed the way you do business / Clayton M. Christensen. New York : HarperCollins, 2003. xxxii, 286 p. : ill. ; 21 cm. Originally published: 1st HarperBusiness ed. New York : HarperBusiness, c2000. Includes index. 20090723. Creative ability in business. Industrial management. Customer services. Success in business.